terms and conditions

1. Introduction

Welcome to Sauna Goose. By using our website, booking sessions, or attending our sauna experiences, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

2. Bookings and Payments

• All sauna sessions must be pre-booked online.

• Full payment is required at the time of booking.

• Cancellations must be made at least 48 hours before your session to receive a full refund.

• Late cancellations or no-shows will not be refunded.

• Sauna Goose reserves the right to adjust session times, pricing, or availability without notice.

3. Participant Responsibilities

• You are responsible for ensuring you are fit to participate in hot and cold therapy. Consult a medical professional if unsure.

• Please bring water, swimwear, two towels, and slides/thongs. Sauna hats are optional.

• Be mindful of others and respect the shared sauna space. Disruptive behavior will not be tolerated.

4. Health and Safety

• Use of the sauna and cold therapy is at your own risk.

• Sauna Goose cannot accept liability for any health issues, injuries, or discomfort experienced during or after sessions.

• Follow all safety instructions provided by staff or sauna guides.

• If you feel unwell (e.g., dizziness or nausea), exit the sauna immediately and notify staff.

5. Privacy and Personal Data

• Your personal information will be handled as outlined in our Privacy Policy.

• By using our services, you agree to the collection and use of your personal information for bookings and communication purposes.

6. Liability and Indemnity

• Sauna Goose is not liable for any injury, loss, or damage sustained while using our services.

• You agree to indemnify us against claims, damages, or losses resulting from any breach of these terms.

7. Changes to Terms

Sauna Goose reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website.